NB: For the GOBI 3 and GRIZZLY 4 we recommend a minimum operator height of 5’4″ and 5’8″ respectively, with reasonable upper body strength.

To ensure a successful pitch, ensure all legs are opened and extended fully as per the carry case instructions. Lift the central hub as high as you can reach – ideally above head height – before engaging the FlashFrame system.

This should ensure all four legs extend and pitch correctly. Lock the underside of the central hub. If one or more legs do not extend automatically and you need to manually extend a leg please refer to the Setup Guide > Troubleshooting section on how to safely extend a leg manually. If all four legs do not extend, usually means the central hub has not been lifted high enough, or the fabric is restricting movement – check to ensure the leg is not caught or being restricted. Further details in the guide below.

Further tips are provided in the Setup Guide.

In addition to the carry case instructions, we offer a detailed step by step Folding & Packing Guide – available here. This has helped many customers better understand the packing process and master the packing technique.

IMPORTANT! Keep the central hub upright (pointing towards the sky) when folding the legs. Otherwise the legs and joints will rotate and may not fold correctly. If forced could cause unnecessary damage. Legs should fold freely without restriction. If you feel restriction, stop, do not force, and check the leg for obstructions and ensure the joint is in an ‘open’ position, and the hub is upright, before proceeding to fold the leg.

• Packing TIP 1 : Keep the central hub upright at all times and the leg joint is ‘open’ – this will ensure the legs fold correctly.
• Packing TIP 2 : Keep the inner door zipped half open – this will help the air inside the sleeping area to escape during packing.
• Packing TIP 3 : Keep the outer door fully closed – this will help when folding the material neatly.
• Packing TIP 4 : Take time to fold the fabric neatly as you go. This will help reduce packing size.

Ensure the guy runner is installed correctly. If the guy runner is installed incorrectly will result in no guy support during breezier conditions and render the guy line useless. Information on how to correctly install the guy runner and guy line is supplied in the Setup Guide.

Avoid damage to equipment by pre-planning. Check wind and gust forecasts. Wind and gusts can be very destructive to temporary shelters like tents, not covered under warranty. Familiarise yourself with the guy ropes and guy runners.

Camping in winds or gusts exceeding 25 mph (40kmph) is not a pleasant experience and can be a safety risk, which can result in injury and/or damage to camping equipment.

Click here for wind and gust forecasts before planning your trip.

Our products have been rigorously factory and field tested upto 25mph (40kmph). Wind (or gust) strength greater than 25mph should be avoided. Plan and prepare. See our Setup Guide for info. Always check gust strength. Low winds maybe forecast, but gust strength maybe strong that could result in damage.

To help prepare for breezier conditions, choose a sheltered pitch. Avoid open areas. Ensure the tent is pitched and pegged and guyed out fully, ensuring taught sides and guys at all times. Check guy runner and ropes are installed and correctly positioned as per the Setup Guide.

We highly recommend using an Extra Guy Kit which offers additional support and stability to the tent and frame during breezier conditions. Click here

Failure to intall the tent and guys correctly, or if the wind or gust strength exceeds what is considered fitting conditions, may result in one or more legs to fold inwards. If you do not have an Extra Guy Kit available, you can carry out temporary field support by wrapping the corner guy rope around the lower neighbouring frame joint before pegging out. Ensure the guy ropes remain taught. Check guys regularly.

See the Setup Guide for further advice and tips.