FAQ’s
A. It is important to store your tent loosely in its carry bag and avoid folding and creasing the fabric to minimise damage to the protective coatings. Store in a cool dry place. Do not put anything on top of the tent and carry bag when in storage.
IMPORTANT: Ensure the tent is dry before storing. The fabrics if stored when moist will develop mildew which can severely damage the material makeup and can become fowl smelling. In severe cases the material will rot.
A. Clean localised areas with a sponge and warm water. DO NOT apply chemicals or foreign substances to the tents materials. This will impair the makeup of the fabrics. Do not use pressure washers.
A. We would recommend that the guy lines provided are used regardless of the conditions. Even on a still day it is advisable to securely fix your guy lines with the ground pegs provided.
IMPORTANT: For added frame stability in breezier conditions, wrap each corner frame guy line around its neighbouring pole (just above or below the frames lower joints) before attaching the end of the guy line firmly to the ground with a ground peg. This information, including reference diagrams, is detailed in our INITIAL SETUP GUIDE supplied at time of order. Ensure this guide is read prior to your excursion.
A. Our tents have been rigorously factory and field tested and like most camping tents can withstand wind and gust speeds of up to and not exceeding 25mph (40kmph). INCA model 40mph (65kmph). Exposure to winds and gusts outside what is deemed to be fitting conditions may be detriment to the tent and components not covered under warranty*.
Please take care when planning your trip, especially if high winds and gusts have been forecasted. Wind force may be low but be sure to check the gust force. Please click here for a local or national UK wind report. To be used as a guide only.
Consider purchasing the Extra Guy Support Kit (recommended accessory) if you are travelling remotely, overseas, or if you are on a longer excursion which is difficult to plan or foresee weather conditions. The Extra Guy Support Kit is specifically designed to support the frame in breezier conditions. See the Extra Guy Support Kit here for further details.
*We highly recommend taking out camping insurance to cover yourself for any such eventuality; most insurers will cover for storm & wind damage, fire and theft.
IMPORTANT: Information on planning and preparing for breezier conditions are detailed in the User Setup Guide. The Guide includes reference diagrams, tips and advice on guying and pegging correctly, and what can be done to support the equipment in breezier conditions. A copy of the guide is available on our Help Page. Ensure this guide is read in full prior to your excursion.
A. It is no secret that UK weather can be a touch fickle at times. That is why Slumit tents have a Hydrostatic Head rating / Polyutherane Coating [PU] from 4000mm – 3 times the British Standard [BSI]. Suitable for light summer showers.
All seams are fully taped and heat sealed to ensure fabric joints are not exposed to rain water under fitting conditions.
It is worth noting, like all tent fabrics, the level of waterproofing will deteriorate with use and age; exposure to UV light for long periods, careless packing of your tent (ie. scrunching fabric too tightly creasing the fabric), storing damp or wet can impair or diminish the protective qualities. To ensure continued performance, we recommend annual waterproofing of the outer rainfly. If the equipment is used frequently throughout the season, more regular waterproofing may be required.
A. Yes all seams are fully taped and thermobonded heat sealed to exacting standards to ensure fabric joints and associated stitched seams are not exposed to rain water under fitting conditions. The only seams or areas of a tent that can not be tape sealed during production due to the thermobonded application is the zipper and velcro areas. We recommend to seal the velcro stitch areas on the rainfly using a suitable seam sealant to offer complete protection from the elements. For ongoing care and to ensure performance, checking taped seals annually for general wear and tear is advisable, and apply sealant where necessary as part of your care and service routine.
A. Tents are not fire proof. Fabrics, even if ‘flame retardant’ will still burn and ignite if exposed to a heat source. Keep heat and flame sources away from the tent at all times. Flame retardant fabrics (if supplied) will only reduce ignition time marginally. In the event of a fire, evacuate the tent immediately. Always consult the fire and safety label inside the tent and familiarise yourself and others of the camping site fire regulations. Keep a minimum 6 metres between each tent pitch, or what is recommended by the camp site. Do not use heat or flame sources inside or near to the tent.
A. Refers to the Slumit tents assembly mechanism. The all-in-one pitch system; to include the inner and outer walls, and groundsheet, has been specifically designed to erect the tents core in a matter of seconds using the unique integrated hub. The FLASHFRAME™ is strong and durable and the all-in-one solution can be packed quickly and neatly into a small carry bag ideal for transporting and storing.
IMPORTANT: We advise customers to practice assembling their Slumit tent prior to excursion.
A. Regular POP UP ‘out the bag’ tents do not offer the same rigidity and construction in windier conditions and are prone to pole faults after several uses as the fiberglass or pole sections are under constant tension, whether the tent is pitched or packed away. Also, traditional Pop Up tents pack down into a large circular case, which are often awkward to transport or carry. Slumit tents pack down to a much smaller pack size, which in most cases are far easier to carry or transport with other equipment.
Our tents which utilises our FLASHFRAME™ mechanism are very quick (almost instant) to erect, light, strong and durable when installed and used as per the user guidelines.
A. Three season tents are designed to accommodate campers in weather conditions that simulate Spring, Summer and Autumn.
Slumit tents provide exceptional 3 season weatherproofing with ample ventilation and a breathable sleeping area to minimise condensation build up.
A. The Hydrostatic head [HH] or Polytherane Coated [PU] refers to the waterproofing qualities of the tent fabric. The tent fabric is tested to determine its ability to withstand the pressure generated by a narrow column of water without leaking.
For European camping it is advisable to invest in a tent that offers a HH or PU coating of a minimum of 2500mm. Some manufacturers do not disclose this information, usually because of the low, unappealing HH rating. Slumit tents have a minimum HH rating of 3000mm as standard, up to 5000mm depending on model.
IMPORTANT: Like all tent fabrics the level of waterproofing will deteriote with use; exposure to UV light for long periods, packing your tent too tightly creasing the fabric, storing damp or wet can impair or deminish the protective qualities.
A. Refers to the design of the groundsheet. A ‘Bath Tub’ or tray groundsheet have integrated steep edged walls approx 4 inches high and is stitched directly to the inner wall to reduce the chances of flooding and creepy crawlies from entering your sleeping area.
A. Tents should be pitched on a flat and even surface. Clear stones and twigs to avoid damage to your groundsheet. We recommend pitching your Slumit tent onto a compatible Slumit Footprint (available from our shop) to reduce wear and tear on your integrated groundsheet.
Avoid pitching with your doorway facing prevailing winds.
What force of wind can my Slumit tent withstand? click here
IMPORTANT: It is advisable that you pitch your tent in the shade where available. Continuous exposure to UV rays will impair the protective qualities of your tent.
A. Stop breathing – only kidding – that is not advisable! The tent occupants exhale warm, moist air. When the air hits a cool surface, ie the inside of the outer tent rain-fly, any moisture condenses, leaving water droplets on the fabric surface. This can be especially uncomfortable in a single wall tent and often confused for leaking fabric (see below). Build up of condensation in a single wall tent, if not highly ventilated will drip and run back into the sleeping area. Slumit tents are double walled and offer ample ventilation. The inner sleeping area is made from breathable fabric, which allows moist air to escape the sleeping area before condensing. This reduces the chance of condensation leakage back inside your sleeping area making for a more comfortable camping experience.
NB. Condensation is often confused for leaking fabrics.
This moist condensed air on the inside of the rain-fly is commonly mistaken as a leaky tent. Ventilation is key, as you want to remove the moist air before it condenses. Leaving as many doors and vents open as possible will increase air flow into the tent and minimise the condensation build up. The cooler it is outside and the warmer the air is on the inside your tent – during use – will determine how much condensation will form on the inside of the rain-fly.
A. All slumit products ship with a minimum 12 month warranty. You will receive information with your order on how to extend the FLASHFRAME™ limited warranty to 3 years at no extra cost. Registration is required within 14 days of purchase. Please view our Warranty Registration page for full details on Warranty Registration. Please view our Warranty Policy page for information on the Warranty Terms and Conditions.
NB: For the GOBI 3 and GRIZZLY 4 we recommend a minimum operator height of 5’4″ and 5’8″ respectively, with reasonable upper body strength.
To ensure a successful pitch, ensure all legs are opened and extended fully as per the carry case instructions. Lift the central hub as high as you can reach – ideally above head height – before engaging the FlashFrame system.
This should ensure all four legs extend and pitch correctly. Lock the underside of the central hub. If one or more legs do not extend automatically and you need to manually extend a leg please refer to the Setup Guide > Troubleshooting section on how to safely extend a leg manually. If all four legs do not extend, usually means the central hub has not been lifted high enough, or the fabric is restricting movement – check to ensure the leg is not caught or being restricted. Further details in the guide below.
Further tips are provided in the Setup Guide.
In addition to the carry case instructions, we offer a detailed step by step Folding & Packing Guide – available here. This has helped many customers better understand the packing process and master the packing technique.
IMPORTANT! Keep the central hub upright (pointing towards the sky) when folding the legs. Otherwise the legs and joints will rotate and may not fold correctly. If forced could cause unnecessary damage. Legs should fold freely without restriction. If you feel restriction, stop, do not force, and check the leg for obstructions and ensure the joint is in an ‘open’ position, and the hub is upright, before proceeding to fold the leg.
• Packing TIP 1 : Keep the central hub upright at all times and the leg joint is ‘open’ – this will ensure the legs fold correctly.
• Packing TIP 2 : Keep the inner door zipped half open – this will help the air inside the sleeping area to escape during packing.
• Packing TIP 3 : Keep the outer door fully closed – this will help when folding the material neatly.
• Packing TIP 4 : Take time to fold the fabric neatly as you go. This will help reduce packing size.
Ensure the guy runner is installed correctly. If the guy runner is installed incorrectly will result in no guy support during breezier conditions and render the guy line useless. Information on how to correctly install the guy runner and guy line is supplied in the Setup Guide.
Avoid damage to equipment by pre-planning. Check wind and gust forecasts. Wind and gusts can be very destructive to temporary shelters like tents, not covered under warranty. Familiarise yourself with the guy ropes and guy runners.
Camping in winds or gusts exceeding 25 mph (40kmph) is not a pleasant experience and can be a safety risk, which can result in injury and/or damage to camping equipment.
Click here for wind and gust forecasts before planning your trip.
Our products have been rigorously factory and field tested upto 25mph (40kmph). Wind (or gust) strength greater than 25mph should be avoided. Plan and prepare. See our Setup Guide for info. Always check gust strength. Low winds maybe forecast, but gust strength maybe strong that could result in damage.
To help prepare for breezier conditions, choose a sheltered pitch. Avoid open areas. Ensure the tent is pitched and pegged and guyed out fully, ensuring taught sides and guys at all times. Check guy runner and ropes are installed and correctly positioned as per the Setup Guide.
We highly recommend using an Extra Guy Kit which offers additional support and stability to the tent and frame during breezier conditions. Click here
Failure to intall the tent and guys correctly, or if the wind or gust strength exceeds what is considered fitting conditions, may result in one or more legs to fold inwards. If you do not have an Extra Guy Kit available, you can carry out temporary field support by wrapping the corner guy rope around the lower neighbouring frame joint before pegging out. Ensure the guy ropes remain taught. Check guys regularly.
See the Setup Guide for further advice and tips.
